This page is here to provide you with information and assistance in learning about and having the best possible experience with the myYC portal.
You will find the following sections:
• Logging Into the myYC Portal
• Using the myYC Portal
• Customizing Channels and Layouts
• FAQs and Problem-Solving
• Channel Guide
For the Login page, go to: http://my.yc.edu
1. First enter your YC network username.
2. Then type in your YC network password.
3. Click the "Login" button.
Change your Password or Retreive your Username and Password Information online, go to:
Password Change and Reset Tools.
Need to speak to Technology Support? Call the Help Desk, 24 hours a day, 7 days a week:
Visit the Helpdesk Online at http://www.yc.edu/helpdesk.
Most content in the portal is organized by a set of tabs. Tabs are the basic organizational unit of the portal.
Each tab will contain one or more channels ("boxes" of content) that can be arranged according to a user's preferences. Some channels are fixed, so you will be unable to move or delete them. In addition to being able to move and delete some of the "canned" channels, users will be able to add new channels to their tabs as they become available.
Left: An example of a channel. This one is called Campus Life.
A full listing of available channels and their descriptions can be found in the Channel Index, located on the left hand navigation sliding bar inside the myYC portal.
Left Hand Sliding Bar Features
The content on the sliding bar will expand when you click on the
" + " icon. It will collapse when you click on the " – " icon.
1. My Account
Quick view of your YC school ID number or "Y" number, balance due, Flexicash status, password status, My alertYC status, answers for forgotten passwords, disk space status, and your current YC email address.
2. My Drives
Faculty, staff and students will have access to their personal drives, such as M: or Z: drive, as well as any drives that are shared. Users can browse their files, download them to their computer, make changes and upload them back to their share drive, all from outside the YC network, all from home, school, or work.
3. Search
The search box allows users to search the yc website for information, people at Yavapai College, as well as courses that are offered at YC.
4. Technical Help Desk
Help Desk contact information provided ONLY for portal login issues and other computer-related technical problems. Also included are direct contact information to Registration, Financial Aid, and the YC Switchboard.
Quick Access Icons
All users will see icons for Blackboard, DegreeWorks, E-mail, Groups, Logout and Help.
1. Blackboard
Your Blackboard courses will appear by clicking on the Blackboard icon. Instructors will see a list of all the courses they are teaching. Students will see a list of the Blackboard courses they are enrolled in, if the instructor has made it available.
2. DegreeWorks
DegreeWorks is a comprehensive academic advising, transfer articulation, and degree audit solution that helps students and their advisors successfully negotiate your institution's curriculum requirements.
3. E-mail
E-mail can be accessed from within myYC by clicking on the E-mail icon. By clicking on the icon, users will automatically be logged into Microsoft Outlook Web Exchange, which will open in a new browser window.
4. Groups
Click here for more about myYC Groups, including tutorials for Group Leaders.
myYC Groups are online communities where you can share files, discussions, photos, news, links, and event information.
Groups can be both public and with restricted membership, but they must be created only for the purpose of facilitating official college business or college-sponsored activities that encourage campus community engagement and social networking.
Groups will only work for currently enrolled YC students and employees. You need to have a valid network login to be able to access the content. If you are interested in creating a group, you will need the approval of your program manager, department head, division dean, or a faculty club advisor to create the group for a defined audience.
PLEASE NOTE: Students will NOT be approved as a group leader by submitting the online Request Group Form. Please contact your faculty advisor or instructor if you are interested in starting a myYC Group, and they can fill out the Group Request Form. You can find out about forming a student club through Student Activities at (928) 776-2148 or email the Director of Student Life here.
5. Logout
Clicking on the Logout button logs users out of the portal, as well as single sign-on applications like Blackboard and Outlook email.
6. Help
This icon links to this support page.
The myTab in the portal system is fully customizable, with the ability to add and remove channels. Channels in the portal contain a specific types of information, much like on television (for example, the History Channel, the SciFi Channel, the Cartoon Network, etc.) The majority of the channels are geared toward Yavapai College information, with the exception of other channels that may be developed from such sources as MSN News or Weather.com.
Adding Channels
1. Click on the Customize myYC link in the upper left-hand corner of the portal.
2. Click myTab in the Content Layout view.
3. Click a New Channel button in the column you would like it to appear.
4. Under Select a category, click the drop down menu for a list of channel choices
Depending on the category selected, you may need to select a subcategory.
Click the "go" button to access channel choices.
5. Select a channel to add to the myTab screen.
6. Over on the right, click the "Add Channel" button.
You can move the channel left, right, up or down by clicking on the arrows in the box, depending on your personal preferences as to where you would like the channel to be placed on the tab.
Removing Channels
1. Click myTab (or any other tab you wish to edit) in the main portal view.
2. Click the "x" box on the channel in the upper right-hand corner to remove a channel from your view. Note that some channels are fixed, so users will be unable to move or delete them.
Question 1: Who can log into the myYC portal?
Answer: Only individuals who have an active Yavapai College computer network account, which involves logging into the college's computer network with a username and password that is assigned by the college to individuals.
For example, if you have not been a registered student for more than one school semester, your account will not be active. If you register for classes once again, your account would then be re-activated, and you should be able to log into myYC.
Question 2: Where do I get help if I have a problem?
1. You can Call the Help Desk, 24 hours a day, 7 days a week:
Visit the Helpdesk Online at http://www.yc.edu/helpdesk.
2. You can Change your Password or Retreive your Username and Password Information online:
Password Change and Reset Tools.
For Help sources when inside the myYC Portal —
In the upper right corner of myYC, there is a row of grey icons. Click on the "Help" icon at the far right. This will open up this page, myYC Portal Support, in a new window.
Question 3: Can I register for classes and access my student account information through the portal?
Answer: Yes, if you are a student currently admitted to Yavapai College. This channel is found on the Home Tab and the Student tab, and includes links to all online student business.
Just click on either of the following links in order to register for classes:
1. Search and Register for Classes
2. Register for Classes by CRN
Click the Personal Information link to update your personal information, such as your address, phone number, email address, and emergency contacts.
Question 4: What is a share drive, and how do I use it?
Answer: "Share drive" is a term for an electronic file storage area on the YC computer network, available to authorized Students, Faculty, and YC staff when logged on to any YC computer, or the myYC portal.
Share Drives and the stored files they contain are accessed 2 ways:
1. Accessed when logging on to a computer in any YC computer lab or employee office.
2. Accessed through logging into the myYC Portal when using a computer off or on any YC campus.
Find channels by looking through this complete list of channels published in myYC. This will serve as a guide to channels you may want to add to your tab layouts. Note that some channels are created for certain audiences, and may not be available to every user.