This page is here to provide you with information and assistance in learning about and having the best possible experience with the myYC portal.
You will find the following sections:
• Logging Into the myYC Portal
• Using the myYC Portal
• Customizing Channels and Layouts
• FAQs and Problem-Solving
• Channel Guide
For the Login page, go to: http://my.yc.edu
1. First enter your YC network username.
2. Now type in your YC network password.
3. Now click the "Login" button.
Change your Password or Retreive your Username and Password Information:
Password Change and Reset Tools.
If you would like to speak to Technology Support, call the Help Desk at (928) 776-2168, Monday through Thursday, 8a.m.- 6p.m. (Summer '09 hours).
Would you like to see video tutorials of this section?
• Click here to see a tutorial video of logging into myYC.
Most content in the portal is organized by a set of tabs. Tabs are the basic organizational unit of the portal, arranged horizontally in a row, as a stack of tabbed file folders.
Each tab will contain one or more channels (“boxes” of content) that can be arranged according to a user’s preferences. Some channels are fixed, so you will be unable to move or delete them. In addition to being able to move and delete some of the “canned” channels, users will be able to add new channels to their tabs as they become available.
Left: Example channel on the Library tab.
A full listing of available channels and their descriptions can be found in the Channel Index, located on the left hand navigation sliding bar inside the myYC portal.
My Services
YC online services are now accessible to currently admitted students through a channel in the myYC portal. This channel provides students with direct access to functions such as registering for classes, paying for classes, and checking class schedule and personal account information.
Left Hand Sliding Bar Navigation
The content on the sliding bar will expand when you click on the
" + " icon. It will collapse when you click on the " – " icon.
The left hand navigation sliding bar includes the following features:
1. Search
The search box allows users to search the yc website for information, people at Yavapai College, as well as courses that are offered at YC.
2. YC Shared Drives
Faculty, staff and students will have access to their personal drives, such as M: or Z: drive, as well as any drives that are shared. Users can browse their files, download them to their computer, make changes and upload them back to their share drive, all from outside the YC network, all from home, school, or work.
3. Portal Help and Tutorials
Quick access to Help information, such as Using the myYC Portal, How to Customize, FAQs, E-Mail For Students, and myYC Groups, as well as short video tutorials.
4. Help Desk
Quick access to the Help Desk is available, including their current hours of operation and contact information. Also available to fill out and submit online is a Help Request Form.
5. Channel Index
The channel index lists all the channels that are available to customize at the myYC tab. Note that not all channels are available to all users.
6. Portal Feedback
A mini-form to submit with a Question, Suggestion, Feature Request, or Bug Report about the myYC portal.
7. The Poll
A frequently-changing informal survey.
Quick Access Icons
All users will see icons for Blackboard, E-mail, Calendar, Groups, Logout and Help.
1. Blackboard
Your Blackboard courses will appear by clicking on the Blackboard icon. Instructors will see a list of all the courses they are teaching. Students will see a list of the Blackboard courses they are enrolled in, if the instructor has made it available.
2. E-mail
E-mail can be accessed from within myYC by clicking on the E-mail icon in the upper right corner of the portal layout. By clicking on the icon, users will automatically be logged into Microsoft Outlook Web Exchange, which will open in a new browser window. All faculty, staff, and students have been transitioned from previous email services to Outlook.
3. Calendar
Users have access to their personal calendar in Microsoft Outlook, their email service through the college. Users can enter items on this calendar as a reminder of their own activities. This feature can be used to schedule meetings with other people.
4. Groups Click here for more about myYC Groups, including tutorials for Group Leaders
myYC Groups are online communities where you can share files, discussions, photos, news, links, and event information. Groups can be both public and with restricted membership, but they must be created only for the purpose of facilitating official college business or college-sponsored activities that encourage campus community engagement and social networking.
Groups will only work for currently enrolled YC students and employees. You need to have a valid network login to be able to access the content. If you are interested in creating a group, you will need the approval of your program manager, department head, or division dean to create the group for a defined audience.
NOTE: Students will NOT be approved as a group leader by submitting the online Request Group form. Please contact your faculty advisor or instructor if you are interested in starting a myYC Group. You can find out about forming a student club through Campus Activities at (928) 717-7679.
5. Logout
Clicking on the Logout button logs users out of the portal, as well as single sign-on applications like Blackboard and Outlook email.
Logout Procedure:
1. From the quick access icons, locate and click the logout icon.
2. You see the Logout window informing you that the system is logging you out.
3. Wait until the process is complete. Your browser should return to the login page. You may now access other Web pages or close out your Web browser.
6. Help
This icon links to this support page.
Would you like to print this section?
• Click here for a PDF version of "Using and Navigating the myYC Portal".
Would you like to see video tutorials of this section?
• Click here to see a tutorial video of an overview the myYC portal
• Click here to see a tutorial video how to use the Left Slider Bar
The myTab in the portal system is fully customizable, with the ability to add and remove channels. Channels in the portal contain a specific types of information, much like on television (for example, the History Channel, the SciFi Channel, the Cartoon Network, etc.) The majority of the channels are geared toward Yavapai College information, with the exception of other channels that may be developed from such sources as MSN News or Weather.com.
Adding Channels
1. Click on the Content Layout link in the upper left-hand corner of the portal.
2. Click myTab in the Content Layout view.
3. Select New Channel in the column you would like it to appear.
4. Under Select a category, click the drop down menu for a list of channel choices
Depending on the category selected, you may need to select a subcategory.
Click the "go" button to access channel choices.
5. Select a channel to add to the myTab screen.
6. Over on the right, click the "Add Channel" button.
You can move the channel left, right, up or down by clicking on the arrows in the box, depending on your personal preferences as to where you would like the channel to be placed on the tab.
For a complete listing of channels, please use the Channel Index. The Channel Index is a list of all existing channels in myYC.
Removing Channels
1. Click myTab (or any other tab you wish to edit) in the main portal view.
2. Click the “x” box on the channel in the upper right-hand corner to remove a channel from your view. Note that some channels are fixed, so users will be unable to move or delete them.
Would you like to print this section?
• Click here for a PDF version of "Customizing Channels and Layouts"
• Click here to see a tutorial video how to add and remove channel
Question 1: Who can log into the myYC portal?
Answer: At this time, only individuals who have an active Yavapai College computer network account, which involves logging into the college's computer network with a username and password that is assigned by the college to individuals. For example, if you have not been a registered student for more than one school semester, your account will not be active. If you register for classes once again, your account would then be re-activated, and you should be able to log into myYC.
Question 2: What is my username and password?
Answer: A username and password allows you to access the YC computer network. As a student, it is assigned to you when you complete the Admissions process. YC Faculty and Staff are also given a username and password. The Help Desk can assist you with verifying what your username and password is, by calling 928.776.2168. The username typically includes your first name's initial and your last name, or a variation of your name.
Change your Password or Retreive your Username and Password Information:
Password Change and Reset Tools.
Question 3: What is a tab?
Answer: Most content in the portal is organized by a set of tabs (see above image), which users click on to see different content according to the tab title. Tabs are the basic organizational unit of the portal, arranged horizontally in a row, as a stack of tabbed file folders.
Users will see different tabs depending on the nature of their relationship to the college.
Question 4: What is a channel?
Answer: Each tab will contain one or more channels (“boxes” of content, see above image) that has a title and content inside, such as links and/or text, and can be arranged according to a user’s preferences. Some channels are fixed, so users will be unable to move or delete them. In addition to being able to move and delete some of the “canned” channels, users will be able to add new channels to their tabs as they become available.
Question 5: Can I register for classes and access my student account information through the portal?
Answer: Yes, if you are a student currently admitted to Yavapai College. This channel (see above image) is found on the Student Business tab, and contains links to services such as My Personal Information, My Financial Aid, My Registration (Add/Drop), and Class Schedule Search.
Question 6: What is a shared drive, and how do I use it?
Answer: "Shared drive" is a term for an electronic file storage area on the YC computer network, available to authorized Students, Faculty, and YC staff when logged on to any YC computer, or the myYC portal.
Shared Drives and the stored files they contain are accessed 2 ways:
1. Accessed when logging on to a computer in any YC computer lab or employee office.
2. Accessed through logging into the myYC Portal when using a computer off or on any YC campus.
Question 7: Where do I get help if I have a problem?
Answer: There is a variety of Help resources available to portal users.
• Contacts within the College:
1. For difficulty LOGGING IN (also for resetting your password, activating accounts): call the ITS Help Desk, (928) 776-2168, Mon-Fri, 7a.m. - 7p.m. (Spring hours)
2. For concerns ONLY about portal content, such as broken links or outdated information: call Web Services at (928) 717-7711 or contact a representative in the department/division listed as the channel maintainer in the Channel Index list.
• For Help sources when inside the myYC portal:
1. "Portal Help and Tutorials" is located on every portal tab in the left slider bar (click on the title "Portal Help and Tutorials", and links will appear below). You will find short videos as well as visuals to help you understand how to use myYC.
2. In the upper right corner of myYC, there is a row of grey icons. Click on the "Help" icon at the far right. This will open up this page, myYC Portal Support, in a new window.
3. You can bookmark this page in your Internet browser bookmarks, and have access to this information at any time.
Find channels by looking through this complete list of channels published in myYC. This will serve as a guide to channels you may want to add to your tab layouts. Note that some channels are created for certain audiences, and may not be available to every user.
